Order Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email once your order is dispatched.
Estimated Delivery Time
Standard shipping usually takes 3-5 business days, while express shipping delivers in 1-2 business days depending on location.
Global Shipping Service
We offer international shipping to a wide range of countries. Shipping fees and delivery times are calculated at checkout.
Shipping Costs & Fees
Shipping costs are based on order size and delivery location. You can view the shipping charges before completing your purchase.
Track Your Order
Once your order has shipped, we will send you a tracking number to follow your package’s journey until delivery.
Missing or Wrong Items
In case of missing or incorrect items, please contact us within 7 days. We will promptly resolve the issue.
Return and Exchange Process
If you’re not satisfied with your purchase, return unused items within 30 days for a refund or exchange as per our policy.
Receiving Damaged Products
If your items are damaged during transit, contact us immediately with photos. We will provide a full refund or replacement.
Need Assistance?
For any questions regarding delivery or returns, reach us at info@burnmot.co.uk or visit our website http://burnmot.co.uk/